·        Project Management of Technology Enablement for BPO projects

·        Identifying risk and plan mitigation measures

·        Identification and implementation of technology solutions

·        Prepare and implement IT Disaster Recovery Plan

·        Budgeting and Financial Management of the project

·        Participate in Client Audits

·        Assist in the development of contract changes, Operational Level Agreements and Service Level Agreements

REQUIREMENTS

·        Overall 6 yrs of experience in IT Service Delivery, IT Infrastructure Management, Network Management, System Integration. BPO or Call Center background will be an advantage.

·        More than 4 years of experience with designing/integrating of LAN/WAN and Application technologies with IT Companies and Telco providers.

·        More than 3 years of hands on experience in Business Continuity, Disaster Recover, Security and Customer Facing role.

·        Strong budgeting and financial analysis.

·        Strong Project Management skills

·        Certifications in the following is an advantage: ITIL Foundation, MCSE, CCNA, PMP

·        Must be willing to work on shifting schedule.